AirVisual App and Apple Watch Sync troubleshooting

Thank you for taking the time to make this valuable report - and I'm very sorry to hear of the trouble you are experiencing with the AirVisual app.

1. Network Connection - Ensure that the watch is well connected to the phone, and that the phone is well connected to either internet or cellular data.
2. Synchronization - To begin using the AirVisual app on your Apple Watch, the 'My Air' favorited locations must be synchronized with the watch app at the first app install.

You can synchronize the watch and phone app by following the steps provided here:
1 – Make sure the app on the iPhone is completely closed
2 – Open the watch app
3 – Open the AirVisual app on the phone
4 – Pull down on the phone app's "My Air" page to refresh and synchronize with the open watch app (Try multiple to pull-down to refresh the places list. The spinning wheel must stay on the screen for a while after the pull-down if it is properly refreshed.)

Please see the demonstration video attached.
I hope this helps. Please don't hesitate to contact us with any further questions.